Refund policy
Returns & Exchanges Policy
Return Window
Returns are accepted within 5 days of receiving your order.
Final Sale Items
The following items are final sale and not eligible for return, exchange, or store credit:
Sale items
Jewelry
Peepers
Swimsuits
Pre-orders
Perfumes
No final sale items will be accepted for return. No exceptions.
Eligible Returns & Exchanges
All other regular-priced items may be returned for store credit or exchange only.
To be eligible:
The return must be requested within 5 days of delivery
Items must be unworn, unused, with tags attached, and in original packaging
Receipt or proof of purchase is required
No refunds to the original payment method
Return Process
To start a return or exchange, contact us at 731-446-8946.
If approved:
The customer is responsible for return shipping
No restocking fees will be charged
Returns sent without prior approval will not be accepted
Returns must be shipped to the following address:
317 West Reelfoot Avenue
Union City, TN 38261
Damages & Order Issues
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us with 48 hours of receiving at 731-446-8946 so we can make it right.
Questions
If you have any questions about this policy or whether your item qualifies for return or exchange, please call us at 731-446-8946.
